Returns and exchanges
We want the fit to be right. If it is not, you have 30 days from delivery to send it back.
What we accept
Swimwear must be unworn, unwashed, with all tags and the hygiene liner still attached. Try it on over your own underwear. We cannot accept anything returned without the liner, for hygiene reasons.
What we cannot accept
Sale items marked final, gift cards, and anything sent back after 30 days.
How to start a return
Email us at orders@saltmark.store with your order code and a photo of the item. We reply within two working days with the return address and instructions. Do not send anything back before you hear from us.
Who pays for shipping
You cover return postage unless the item arrived faulty or we sent the wrong thing, in which case we refund the postage too. Original shipping charges are not refunded.
Exchanges
The fastest way to swap a size is to return the first piece for a refund and place a new order. Stock on popular sizes moves quickly and we cannot hold it while a parcel is in transit.
Refunds
We refund to the original payment method within five working days of the parcel arriving with us. Your bank may take a few days more to show it.
Faulty items
If a seam gives way or the fabric fails within 60 days of delivery, send us a photo. We replace it or refund it, and we pay the postage.